Every call answered.
In 85 languages.
24/7.
InsuraMate AI is the always-on receptionist for independent insurance agencies. It picks up every call, email, and text, identifies the customer from your AMS, handles what it can, and routes the rest to the right agent with full context.
Every call, email, and text. Summarised, recorded, and logged.
Every unanswered call is a customer
who's already calling someone else.
Independent agencies don't lose to better products. They lose to phones that didn't ring through. Here's what that's costing you.
of after-hours calls go to voicemail.
Most never call back. They Google a competitor while they wait.
to hire one front-desk CSR.
Then six months of training before they're useful. Then they leave.
of your customers speaks Spanish at home.
If your phone tree only speaks English, you're losing them quietly.
of typing per call from your producers.
Time they should spend selling. Not transcribing voicemails.
A real receptionist, only it never sleeps.
Customer calls. AI picks up in under 2 seconds.
No phone tree. No hold music. The AI greets them in any of 85 languages and starts handling the request in real time.
AI does the work a front-desk would do.
Quotes, claims, billing, COIs, scheduling, callbacks. Over voice, email, or text. It pulls the customer from your AMS, references the right policy, and writes the call note as it speaks.
Right agent gets pinged in Teams.
One-line summary. Direct link to the customer's record in your CRM. They walk in already up to speed. And it keeps transcribing after the handoff, so the full call lands in your AMS, not just the AI's half.
Two minutes inside the dashboard.
Calls handled, time saved per agent, 24/7 coverage charts, full call history. The same dashboard your agency owner gets on day one.
Hear the AI handle a customer.
Real customer call. Real audio, real transcript, real summary, real customer match. Hit play to hear the AI handle the request, and watch the platform log everything in real time.
- 11-turn conversation, transcribed in real time
- AI-written summary at 100% confidence
- Customer matched to their AMS record
- Audio recording downloadable from the dashboard
47-second real call. Audio + dashboard view.
548 hours saved last quarter at one agency.
This is the live dashboard from Goodwill Financial, our first paying agency. 1,244 calls handled. Zero held in queue. Every conversation searchable, transcribed, and tagged.
“My agents were spending hours every day on calls that didn’t need them. ‘What’s my deductible,’ ‘send me a COI,’ billing questions. InsuraMate handles all of it now. They got their afternoons back.”
Priced to the size of your agency.
You pay for the producers and CSRs you connect, never per call, per minute, or per seat add-on. Book a 15-min call and walk away with a custom quote the same day.
One number: how many agents you connect.
- ✓ Voice, SMS, and email on every seat
- ✓ Unlimited calls, minutes, and 85 languages
- ✓ No setup, per-call, or per-minute fees
The more seats you connect, the better the per-seat rate. We'll size it to your team on the call.
Book a 15-min call. Quote the same day.
Tell us team size and which AMS you run on. We'll send a custom quote before you hang up. No chase, no follow-up cycle.
Book a 15-min callNo card, no commitment. Just a number you can take to your manager.
First ten agencies lock in cheaper pricing for a year.
Plus a direct line to the founder and feature requests prioritized first. The discounted rate holds for the first 12 months.
Built on AWS. Encrypted at rest and in transit. We don't train shared models on your customer data.
A friend's agency was drowning in calls.
Goodwill Financial · Chicago
Goodwill Financial is an independent agency in Chicago, run by Vytas Skapcevicius. His agents were drowning. Calls came in faster than his CSRs could clear them. COIs, billing questions, and callbacks. And every minute on a mundane call was a minute not spent on the clients they were hired to serve. New hires took months to ramp, and the queue never shrank.
He called Georgijus. Together they listed every type of call the agency was buried under. Then they built the receptionist that would handle it.
That system became InsuraMate AI. Today it answers every call at Goodwill, in any language, around the clock. We're now opening it up to nine more agencies at the founding rate.
Meet the teamQuestions agency owners ask.
How long does it take to go live? +
About a week. We connect to your phone system and your AMS, train the AI on your voice and your policies, then run it in shadow mode before it takes its first live call.
Will it work with my AMS? +
Live today: Nexsure, Microsoft 365 (Outlook), Gmail (Google Workspace), Microsoft Teams, Twilio, and Keap. More agency management systems are in active rollout, including AMS360, QQ Catalyst, and AgencyZoom, with HawkSoft, Applied Epic, Salesforce, HubSpot, and Slack on the roadmap. Tell us what you run and we'll confirm where it stands.
Can I teach it our agency-specific policies and procedures? +
Yes. You upload your knowledge-base documents (business hours, coverage definitions, carrier lists, FAQs) plus your custom SOPs. The AI answers from those exact documents, in your agency's voice. No generic stock script.
What happens if the AI can't handle a call? +
It transfers to the right agent: one who speaks the caller's language and handles that specialty, chosen round-robin and by the priority order you set. It checks the agent's calendar first, so if they're in a meeting, off, or on leave it won't dump the caller on them. It offers a callback or routes to whoever is free, and rings the whole team if no specialist is. The customer never hears the handoff.
Can the AI text the customer during a call? +
Yes. It can send a payment link, a quote PDF, an agency form, or a carrier number to the caller mid-conversation, the same way a great receptionist would.
Is my customer data secure? +
Built on AWS. Single-tenant: your deployment serves exactly one agency, with no shared data. Field-level encryption on the most sensitive customer data. We never train shared models on your calls. Every read or write the AI makes against your AMS is logged and attached to the call.
Do I need a new phone number? +
No. Keep your existing main line. We sit in front of it as the receptionist.
Does it make outbound calls, or only answer? +
It answers. InsuraMate is built for inbound. Every incoming call picked up 24/7 in 85 languages and matched to your AMS. It doesn't place outbound or sales calls.
What does it actually cost? +
We price by the number of producers and CSRs you connect, not per call, per minute, or per add-on. Book a 15-min call and we'll send a custom quote the same day. First ten agencies lock in cheaper pricing for a year (9 of 10 spots open).
Stop losing calls.
Start this month.
Fifteen minutes with our founder. We'll walk you through it on a real call from your own agency's perspective. No pitch deck.
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