Atendemos en español. And in 84 other languages.
1 in 4 US households speaks Spanish at home. If your phone tree only speaks English, those customers are calling someone else.
Here's what it's costing your agency today.
US households speak Spanish at home
In states like Texas, Florida, California, and Illinois, that share is even higher. Independent agencies that don't serve them lose huge chunks of the market.
in untapped Hispanic insurance market
Most independent agencies don't have a fluent Spanish-speaking producer. Nobody has to be hired or trained for this one.
Specifically built for this.
Fluent Spanish, start to finish.
It speaks neutral Latin American Spanish and stays in it for the whole call, including a switch mid-sentence. Callers are told at the start that they are speaking with an automated assistant.
The follow-up is in Spanish too.
The call, the transcript and the follow-up text are in Spanish; the summary your team reads is in English.
Routes to the right human in English.
If a Spanish-speaking customer needs a callback from your team, it summarizes the call in English on the producer's side, with the original transcript attached.
Adding Spanish to an agency's service offering used to mean hiring two bilingual CSRs. Now it means turning on a switch.
Read the Goodwill Financial storyIndependent agencies in markets with significant Spanish-speaking populations who can't justify a dedicated bilingual hire.
Thirty minutes with Aiste.
Tell us which AMS you run and where your calls go after hours. The quote is in writing the same day.